Returns & Exchanges
At Monka Studios, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the items in their original Monka Studios packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Label and Ship
Download and print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our studio receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.